Refund Policy
This larocheposay page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to larocheposen.shop.
What larocheposay customers should know about support
larocheposay publishes this support guidance for customers using larocheposen.shop. For return or exchange assistance, contact Support@larocheposen.shop or 502-517-8707.
Our approach at larocheposay to condition of returns
For larocheposay customers at larocheposen.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
larocheposay: refund timing
For larocheposay customers at larocheposen.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Our approach at larocheposay to eligibility
For purchases made through larocheposen.shop, larocheposay applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from larocheposay on starting a request
For purchases made through larocheposen.shop, larocheposay applies the following guidance on starting a request. A return or exchange begins when you, contact us at Support@larocheposen.shop before sending the item. Once the request is approved, larocheposay will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at larocheposay to order problems
The following order problems guidance applies to the larocheposay storefront at larocheposen.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from larocheposay on exceptions
larocheposay publishes this exceptions guidance for customers using larocheposen.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Merchant Information
Business name: larocheposay
Brand name: larocheposay
Email: Support@larocheposen.shop
Phone: 502-517-8707
Physical address: 601 W Chestnut St, Louisville, Kentucky, 40203, United States